For the purposes of this Privacy Policy, “the Platform” means CottagesInCanada.com, including its website, services, and related applications.

If you have questions or concerns about use or disclosure of your personal information, please contact us: support@cottagesincanada.com.

The Platform takes your privacy concerns very seriously and will always take appropriate measures to protect your personal information.

PERSONAL INFORMATION

On the Platform, you are able to browse the site without giving us any personal information. However, we do require personal information if you use certain services (such as sending an enquiry to a cottage owner, listing a cottage, creating an account, or requesting account verification).

The information we collect may include your name, contact details (including your email address), and phone number.

If you do not provide information we reasonably require, we may not be able to provide our services to you.

USE OF YOUR INFORMATION

The Platform does not sell or rent your personal information to third parties.

We only collect personal information necessary to provide the services you request. For example:

• If you list a cottage, we require property details for publication.
• If you send an enquiry, we share the information with the cottage owner.
• If you create an account or request verification, we may use your phone number to send transactional SMS messages.

Your phone number may be used to send:

• One-time passcodes (OTP) for account verification or login
• Notifications related to your account activity
• Notifications when a property owner receives an inquiry

These messages are transactional in nature and are only sent following a user-initiated action.

We do not send marketing or promotional text messages without explicit consent.

SMS CONSENT AND COMMUNICATIONS

By providing your phone number during account registration or when using the Platform’s services, you consent to receive transactional SMS messages related to your account activity.

Message frequency varies based on your interactions with the Platform.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact support@cottagesincanada.com.

We do not share, sell, or rent phone numbers to third parties for marketing purposes.

WHO CAN SEE MY INFORMATION?

Your information is safe and secure, and we do not publish any of your personal information without your approval.

If you make an enquiry about a cottage, we send that information to the cottage owner and keep a record for site administration purposes.

Where the Platform uses third parties to provide services (such as payment processing, hosting, or SMS delivery providers), we may share limited information necessary to perform those services. These providers are required to protect your information and use it only for service-related purposes.

CONTROL OF YOUR PASSWORD

You are responsible for all actions taken with your email address and password. We do not recommend that you disclose your password to any third parties.

CREDIT CARD SECURITY

We protect your credit card information during transmission using Secure Sockets Layer (SSL) encryption. Credit card information is not stored on the Platform’s servers.

COOKIES

Cookies are small pieces of information stored on your device when you use the Platform. They allow the site to recognize your device and improve your experience.

Some features of the Platform require cookies. For example, if you create a shortlist of favourite cottages, cookies allow us to recognize your device on your next visit.

Cookies are widely used on major websites.

DATA SHARING AND THIRD PARTIES

We may use trusted third-party service providers (such as hosting providers, payment processors, or SMS service providers) to support the Platform’s services. These providers only receive the information necessary to perform their function and are contractually required to protect your data.

We do not share personal information with third parties for their own marketing purposes.

UPDATES TO OUR INFORMATION PRACTICES

By using the Platform, you consent to the terms of this Privacy Policy and the use of your personal information as described above.

We may update this policy from time to time. When changes are made, we update this page accordingly. We encourage you to periodically review this page for the latest information on our privacy practices.