Réponse proprio:
Thank you Margaret for taking the time to review the cottage after your second two week stay, it is unfortunate I could not accommodate all the other weeks you had requested this year and last year.
The kayaks and canoe have been available for the last 3 years, they are stored under the deck to keep them clean and to prevent damage when they are not being used.
For the past 22 years all( including children and seniors) who visited the cottage navigated the natural slope of the landscape to access the dock and water, recently we added the stairs for easier access for some Unfortunately with water levels being much lower this year the last step from stairs to dock is a little steeper.
The cottage kitchen is nicely equipped with sufficient pots, pans, dishes etc
It is unfortunate that some of your guest, including the unannounced dog, did not find the sleeping accommodations suitable. as a reminder all guests and pets must be listed on the agreement prior to your stay.
Leaving the basement door open with lights on allows insects easy entry during the night. keeping the door to the basement closed, as requested, does eliminate most insects getting into the bathroom.
For the last 22 years we have accommodated many happy guests with numerous returning year after year. As a result we have limited vacancy year after year. We are sorry to hear you were not happy this year with some aspects of the cottage as we do strive to maintain a clean, safe and comfortable atmosphere. In return Margaret, we have tried to be reasonable in expecting our guests to return the cottage as they found it.
Best regards Samantha