Réponse proprio:
It's sad to get 3* review for all our efforts and our lovely place, but sometimes it happens. Once, a person complained was: he dropped his iphone from the dock and couldn't find it. People are curious...
We are doing our best to keep the cottage clean, nice looking with a lot of details and comfortable for our guests. I'm still not clear why you gave 3*. As you say: " .The cottage itself was clean and well kept"
We have 2.5 washrooms. One with a jacuzzi and shower head, second with shower cabin and last has a 2 piece toilet. 4 bedroom cottage and 2.5 bathroom I think it's good enough. Also outside it's a place that people are usually very happy with, a lot of space, activities and chilling places. maybe because it's fall and looks fading, but we always have positive reviews no matter what season. Anyway, hopefully next time you find a place which completely fits your expectations. Best Regards. Andrey