Réponse proprio:
I appreciate your kind comments on the cottage itself, and also your recognitions of my being responsive and helpful to you
It saddens me that you believe we are only worthy of a 2 our to 5 review...
It is a little confusing to read you description "The lot is huge and private, and the water is definitely clear and clean."
It is well documented within our listing we are in a shallow part of the lake which is exactly why I stress that no diving or jumping off the dock is advised due to the fluctuating water level. I also include that water shoes might be worn if you do not like soft lake bottoms. The beauty of our bay is we are home to so many nesting birds, loons, herons and other wildlife that visit.
We are one on many very lovely cottages on this end of the lake who have had absolutely no issue swimming, boating or lazy day floating on a raft tied to the dock while enjoying cold drinks in hand :) To read that no one "set foot" in the water during the guests stay is very difficult for me to believe.
As far as our internet, we are equipped with Bell satellite wi-fi and are able to provide unlimited access for our guests. I realize this guest lost use of the internet during a power outage which is something I can not control. Unfortunately this occurred during an intense storm and it can take the technicians several hours to get things running again. Having the guest call Bell herself and hold herself out as the cottage owner only confused and slowed the repair process.
It is somewhat disheartening to read such a negatively scored review, especially when we went above and beyond for this guest and her numerous demands.
-To any potential hosts considering renting your homes to this guest please feel free to reach out to me before you make that decision.
-To any others considering renting our cottage, we have maintained a 5 star average and have over 40 positive reviews that can be read on another popular rental platform we list with.
We take great pride in our cottage property and want every one of our guests to come away with a 5 star experience.